Slow Leadership

Why future generations will smile at our foolishness.

Each generation sees the myths and beliefs of earlier generations as comic and childish. Today, we can’t see how the Ancient Greeks ever believed in such obviously human-like gods as Zeus or Apollo, with their feuds, love affairs, and petty jealousies. The beliefs of medieval alchemists seem amazingly silly. Victorian assumptions of the white man’s inherent superiority would be totally laughable, were it not for the sinister use made of them later—and the fact that some misguided people still hold to such nonsense even today.

What are today’s mythologies: the ones that our grandchildren’s grandchildren will smile over and dismiss as too laughable and primitive to be worth more than historical notice?

One that I would put into that category is our cult of the successful (or successfully self-promoting) business leader: the belief that those in charge of successful businesses are somehow endowed with rare wisdom and insight, far beyond the capabilities of ordinary people.

Isn’t it odd that, when things are going well, such people happily accept as much of the credit as possible; but when problems arise, they claim that it all happened without their knowledge?

How is it that organizations can spend millions on salary and share-options packages to attract and retain star executives; yet later accept their assurances that any scandals and ethical lapses were outside their control? Which position is correct: the leader as hero, single-handedly reversing the fortunes of some ailing business; or the leader as frail human being, doing his or her best in situations too complex for any one person to correct?

Let’s all agree that the hero leader is a myth, like tales of Sir Galahad or Robin Hood. Given the size of today’s large organizations, no single person can control more than a tiny fraction of their functioning, however long the hours that they work. It’s impossible for top executives even to know much of what is happening all the time, let alone control it.

Are CEOs mostly actors?

The majority of leaders spend more time in posturing, playing politics, and polishing their public images than in affecting the actual course of the business, which runs along quite smoothly without their input. Most of the time they are actors, speaking lines put into their mouths by speech-writers and PR people; putting their names to reports and documents that others have prepared for them; acting as the pubic face of whatever ruling clique is currently in charge of the running of the business.

Only occasionally are they called upon to make a real decision. That’s how it seems, but even then, most of the decisions that bear their name are agreed quietly beforehand by those who are really in charge. That isn’t to say that the request made to a CEO—or even to the Board—doesn’t look like a decision. There are many techniques for presenting things in such a way that the decision you want is the only possible one for a committee, or an individual, to make. Indeed, no wise manager ever allows a matter to reach decision stage without being 100% certain that it will go the way he wants: the way he or she has slanted the presentation, adjusted the data, manipulated the figures, and chosen the “rival” options. The executives at the top can be relied upon to be so busy, so remote from any of the detail, and so eager to show their decisiveness that few, if any, ever question the information placed before them in any more than a superficial way.

Why the leadership cult?

Why do we have this cult of leadership? Why are scores of books published each year, thousands of training courses and seminars attended, and reams of newsprint devoted to this skill, this vague concept, this largely mythological entity known as leadership?

In part, I believe, because we all recognize, deep down, that we cannot control our organizations or our working lives. It’s this lack of real control that makes us so desperate to find something or someone that we just hope might improve our ability to influence events. We want to be in control; we think we ought to be in control—or we believe someone should be—and so we place that duty on someone and hope it might be true.

There’s also the human tendency to want a scapegoat when things go wrong. Whom can I blame? Whom, in the USA especially, can I sue? If someone is to be blamed, that person must have been in control—or ought to have been, if they were not. Look at how regularly CEOs are removed when things go wrong, even though they probably had little to do with it.

Our mythology of the hero-leader, working 70 hour weeks with his or her hands on all the levers of the organizational machine, is so much fanciful nonsense. Trying to achieve such a picture is killing people—quite literally. It’s all for nothing too.

So what should leaders do?

Truly successful leaders don’t even try to control events. They recognize that the only way to direct a large group of people is through some ruling idea. That’s what they supply: a vision to believe in; a set of ideas to guide the thousands of individual decisions being made every day without any direct input from them.

“Without a vision, the people perish.” These biblical words sum it up. What we should be doing is seeking out leaders with imagination: people who can think and produce fresh visions for others to follow. Naturally, such people will need time and space to do their thinking. You can’t expect anyone to come up with strong strategic viewpoints if their days are filled with pointless meetings and administrative trivia. Nor if they’re exhausted by crippling work schedules and constant traveling.

Choosing leaders from those who get to the top by competitive guile and ruthlessness won’t work . That’s responsible for today’s cadre of self-promoting windbags in corporate boardrooms. Nor will the myth of leader as “man of action” serve our needs. Thought without action has long been the stock-in-trade of academic ivory towers, but action without thought—the hallmark of the current crop of macho managers—is far worse. Plenty of people can take action, but it requires someone (or some team) with real wisdom and insight to guide that action wisely.

Let’s drop the mythology, forget the Hollywood version of corporate leadership, and start allowing people of wisdom and understanding to fill top positions. Then give them the time to do what they are there for—think.

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